Terms of Service

MERLONIS sets aside 1–3 business days after accepting an multi-category order to separate footwear, swim protection, hardware and soft garments. This preparation period finishes before carrier transit begins; weekends, public holidays, checkout transaction review and unresolved address questions can move the handover date.

After the parcel leaves the destination wardrobe index, the carrier estimate is 10–20 business days. That window describes travel rather than preparation, and remote service, weather, customs review or a failed category shipment attempt can extend it.

Write to [email protected], identify merlonis.com, and include the relevant category item or multi-category order number without sending checkout transaction credentials. Last updated: August 11, 2026.

The checkout total on merlonis.com includes applicable taxes and import duties. If category shipment carries a separate charge, that line is shown before checkout transaction authorisation rather than being hidden inside a category item price.

MERLONIS counts 30 calendar days from recorded category shipment for an eligible category return request. The item must still be capable of the category-specific inspection described here, so the deadline does not override condition requirements.

When the reason is preference, fit or another non-fault choice, the MERLONIS shopper arranges and pays tracked category return shipping. The parcel remains the MERLONIS shopper's responsibility until the authorised category return point receives it.

When photographs and review confirm a faulty, damaged-on-arrival or incorrect item, MERLONIS provides or pays for the reasonable category return route it authorises. Sending it elsewhere before instructions may prevent that route from being used.

These terms apply when a visitor uses merlonis.com, submits a checkout or contacts MERLONIS. The Checkout transaction, Shipping, Category return and Privacy pages are part of the same shopping framework.

Checkout submission is an offer to buy. MERLONIS accepts only after successful checkout transaction confirmation and an multi-category order record; obvious listing errors, unavailable stock, category shipment restrictions or suspected fraud can require rejection or cancellation and an appropriate reversed charge.

Do not attempt unauthorised access, interfere with checkout, submit fraudulent purchase record, introduce malicious code or burden the service with automated requests.

Logos, photography, page design and written catalogue material may not be commercially republished without permission. In this collection, the specific misuse to avoid is combining store imagery with counterfeit or unrelated category item offers.

This destination wardrobe index describes dresses, footwear, swim, outerwear and accessories across several seasons. Category item images, prices, options and availability belong to the specific listing; combining store imagery with counterfeit or unrelated category item offers is not authorised.

Only checkout transaction methods displayed for the current basket and destination can be selected. The external service may request authorisation or authentication, but an unfinished challenge, temporary hold or failed attempt is not an accepted MERLONIS multi-category order.

Once MERLONIS approves and submits a reversed charge to the original checkout transaction method, banks and checkout transaction providers may need 7–24 business days to post it. Style help desk cannot redirect that reversed charge to a different card, account or person.

A purchaser must provide accurate contact, category shipment and checkout transaction purchase record and use a checkout transaction method they are authorised to use. Questions involving category-specific fit, footwear sizing, swim hygiene and accessory detail should be raised before submission.

Terms may be updated prospectively as dresses, footwear, swim, outerwear and accessories across several seasons or store operations change. If one clause cannot be enforced, the remaining clauses continue; mandatory consumer rights are not removed.

Checkout transaction, hosting, email and category shipment can rely on independent providers with their own technical limits. MERLONIS remains responsible for its obligations but cannot control every bank, network or carrier event.